Definition: is a chain of command type that is represented by a single unbroken string starting from the highest-ranking officer, going through all the levels of management, and down to the lowest-ranking employees. The scalar chain pattern has to be adhered by all the company’s departments, since otherwise, it loses its efficiency. Companies that adopt this model of communication rely on the board of directors spreading all the crucial information down, level by level, leaving no place for ambiguity.
In a Sentence:
Ever since William Robertson was a little kid, he wanted to be in complete control of everything, so it’s no wonder that he adopted a scalar chain of command when he opened the SoftExceller firm.
The scalar chain at Robust Solutions isn’t a success, as somewhere around mid-level management, the information provided by the directors gets disfigured and doesn’t reach the employees in its original form.
Considering that the CEO doesn’t really know what’s happening in our office, I doubt the scalar chain of command is the best way for our company to operate.