Definition: is the process of studying and analyzing the structure and resources of a company that is aimed at determining its innate abilities, strengths, weaknesses, and potential. The idea behind capability mapping is that it allows analyzing “what” a company is doing to meet its goal, instead of “how” it achieves it. The results of this process can be used to model and build a company on its most reliable elements, as the basic abilities of an organization tend to remain unchanged throughout its development.
In a Sentence:
The management of Virta-World is pleased with how the capability mapping went. It showed that their basic capabilities include the speed, with which they connect new users to their network and the intuitive nature of their UI.
According to the capability mapping results, “order processing” has always been one of our strengths. However, with the introduction of the Internet, we’ve managed to improve this operation even further.
Synonyms and related words: capability map, business map, capability management, business capability