corrective (adjective, cor-rec-tive, \ kəˈrektɪv \) action (noun, ac-tion, \ ˈækʃən \)
Definition: is an action performed by a company’s management or employees aimed at determining, evaluating, and eliminating a cause of a problem that occurred in a process, system, or procedure, while also preventing it from reappearing. Before such an action can be taken, a company first has to examine the entire system to guarantee that no other similar problems exist or can appear in the future. Thus, a single corrective action can oftentimes address several problems if they share the same source.
In a Sentence:
- Once our customer service representatives began to receive a lot of negative reviews, we’ve introduced a corrective action to increase their efficiency.
- After Titan Globe suffered two leakages of company sensitive information, they’ve performed a corrective action and changed the way information is shared within the organization.
- We have to come up with a corrective action by the end of the week since otherwise, we won’t be able to release our new product on time.
Synonyms and related words: preventive action, legal action, affirmative action, collective action, punitive action
