Definition: is the process of coordinating several business units located within a single company to guarantee that these units are actively helping it achieve a consolidated set of objectives and goals. This process is performed by regularly reviewing, recording, analyzing, and improving the operations, systems, and procedures of the company’s business units, as well as adapting said activities according to the changes and trends that occur in the organization’s environments and on the market.
In a Sentence:
Even though we’ve uncovered several quality problems in our manufacturing department, our operational performance management system allowed us to solve them with minimum loses in productivity.
According to the reports gathered from the OPM system, our marketing department isn’t as efficient as other business units in ensuring we’ll reach the projected monthly revenue.
The results of our operational performance management analysis suggest that we can benefit from acquiring a couple of additional trucks to improve our product shipping operation.
Synonyms and related words: operational performance, operational decisions, operational assessment, business performance management