Of course not everything in a book can be good and kind. Santiago was robbed someday, and he needs money and sources to live. Here is where the Shopkeeper comes. He gives Santiago a job in Tangiers. Santiago takes the job at the crystal shop and gets a lot of useful information about the shopkeeper's attitude toward life and the importance of dreaming. The shopkeeper, generally afraid to take risks, is a very kind man and understands Santiago’s quest - sometimes even more than Santiago understands himself. This is the case when the shopkeeper tells Santiago that he will not return to Spain, to his house, just because it is not his fate.