She is an old widow, a housemaid in the Samsa family. She was taken to service after the maid released. She is eager to help Gregor and his family. This rude and honest woman perceives the state of Gregor without fear or disgust. She even tries to be friendly with him.
She got rid of Gregor`s disgusting body after his death, and his relatives did not even wonder in what way she did it.
The charwoman in the Essays